Enterprise Support & Contact
Whether you require an architectural consultation, API sandbox credentials, or immediate Level 3 production support, our engineering team is here to assist you.
Standard Budget Tiers
We provide transparent pricing brackets to ensure alignment on enterprise engagements.
₹50K – ₹1L
Lean MVP or focused website module.
₹1L – ₹5L
Business platform, app, or API integration.
₹5L – ₹10L
Multi-module product build & scaling.
₹10L+
Enterprise platform or Fintech core infrastructure.
Corporate Information
AUTOPAY TECH PRIVATE LIMITED
CIN: U62099RJ2026PTC114981
GSTIN: 08ABFCA8684H1Z7
Registered Office
615 Mansarover Plaza, Madhyam Marg
Mansarovar, Jaipur, Rajasthan - 302020
Service Level Agreements (SLA)
We guarantee a 99.99% uptime for all Core API services (BBPS, AEPS, DMT, KYC). In the event of network disruption, our dedicated Network Operations Center (NOC) adheres to strict response protocols.
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Severity 1 (Critical Outage)
Response Time: < 15 Minutes. Core APIs or switching infrastructure is down.
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Severity 2 (High Impact)
Response Time: < 1 Hour. Specific billers or bank routes are experiencing latency.
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Severity 3 (General Support)
Response Time: < 4 Hours. Integration assistance, sandbox issues, or billing inquiries.
Technical Inquiry Form
Frequently Asked Questions
How long does an API integration take?
If you have an in-house engineering team, integration with our Sandbox can be completed in under 48 hours. Our APIs are fully documented using OpenAPI (Swagger) standards. Production credentials are provided immediately after your application passes our automated compliance and security scan.
Do you offer white-label Fintech solutions?
Yes. While we primarily offer APIs, we also architect and deploy complete, bespoke white-label solutions for AEPS, BBPS, and DMT portals. We build the frontend (Next.js/React), manage the cloud infrastructure, and handle the backend routing logic. You own the brand, we manage the technology.
How does Bank Account Verification (Penny Drop) work?
When you pass an Account Number and IFSC code to our API, we initiate a ₹1 IMPS transaction to that account. The receiving bank's CBS (Core Banking System) returns the exact registered name of the account holder. Our API returns this string to you with a success flag, allowing you to match it against your user records programmatically.
What is your project development methodology?
We strictly adhere to Agile Scrum methodologies. Projects are broken down into 2-week sprints. We utilize Azure DevOps or JIRA for ticket tracking, ensuring you have complete transparency into our velocity. CI/CD pipelines (GitHub Actions/GitLab CI) are set up on day one, allowing for automated testing and staging deployments after every commit.